 |
Your Internet Guide to Buying From |
| North Carolina's Discount Furniture Connection | |
| Nationwide Delivery...Our 28th Year! | |
| ...proudly serving since 1982 | |
| Shop with peace of mind...we welcome you to check out our 28 year reputation. | |
|
About Us Delivery Costs Ordering Policies Contact Us Get A Quote |
|
|
ORDERING POLICY & INSTRUCTIONS |
||
 |
Price quotes are given at our discretion. Some determining factors may prevent price quotes, such as manufacturers Internet restrictions or distribution circumstances. When requesting information by e-mail always include your return phone number. E-mail requests that do not include your return phone number can not be answered. You should have a response from us within a day but because of the volume of e-mails we receive if we can not process your request we do not respond back to you. | |
|
We require a 50% deposit to order (personal check, money order, bank checks are all accepted for deposits). Be prepared to send balance by bank check within 48 hours after we notify you that merchandise is ready to ship. All upholstery orders and orders under $2500 must be paid in full at the time of ordering. Because of costs incurred in processing credit card transactions we do not accept any type of credit card. All orders must be received by mail. Send orders to: Furniture Connection 5732 High Point Rd. Greensboro, NC 27407 Order times are estimates and of course are not guaranteed. Please do not call or e-mail to "check status" on orders as we do not have available staff for this procedure. If your order is 4 weeks beyond our estimate please e-mail us at info@furnitureconnection.com with your invoice number and we will check the status of your order and e-mail you back or call you. We can not be responsible for manufacturers delays. Once your order is ready to ship we'll notify you and schedule our in home delivery carrier to pick up your merchandise. They will contact you to schedule your delivery. Most require bank checks. You will usually hear from the delivering carrier within 1 to 3 weeks after they have your merchandise. You pay delivery charges on arrival of furniture to the delivering carrier. We use reputable in home delivery services to deliver and set up your order. In the event of damages you will return damaged merchandise at the time of delivery. This is rare, but in such cases we will assist you in any way we can. There is no additional charge for items to be returned in case of damages. Due to distribution circumstances in the furniture industry...any consumer who uses our discount prices in an attempt to get their local high priced retailer to match our prices will not be allowed to purchase. This causes conflict between manufacturer and retailer. No exceptions will be made to this policy. All sales F.O.B. sellers dock-Greensboro, NC. One final note...this company was started in 1982 by me, Tony Wilkins...28 years experience you can rely on. Rest assured we want you as a happy customer so you'll tell your friends and neighbors about us. We're very proud to have a 98.8% customer satisfaction rating. If you have any further questions please contact us by e-mail at info@furnitureconnection.com. Tony G. Wilkins, Furniture Connection, Inc. |
||
|
|
|